FAQs

  • Looma is an out of network provider with insurance. Looma will provide you with a Superbill. You can then request reimbursement from your insurance or use your Health Savings Account (HSA ) for payment. Please be aware that some insurance companies will not reimburse out of network expenses, so it is important to verify this status with your insurance company up front.

    With a Superbill, the client pays for the services out-of-pocket at the therapists established rate. The therapist would then provide the client a Superbill to turn into their insurance company to be reimbursed. Out-of-pocket expense is paid up front by client.

  • A superbill is an itemized document that details the list of services you have you have received from your provider. A document like this allows clients to bill their insurance company directly which helps them get reimbursed for service when the provider is out of network. Superbills include information similar to an insurance claim form, such as the date of the service provided, procedure codes and a total balance due. Once you receive a superbill, you can submit it to your insurance company.

  • For individuals who want complete control over their mental health records and do not want information shared with other parties, fee-for-service provides a person with the most privacy. This is a good option for people who don’t want mental health diagnoses in their medical records.

  • As a patient you have a right to request an estimate for services. Ask your provider if you would like more information.

    Good Faith Estimate

  • Looms offers in person visits at an Edina office. Looma also offers the option to meet with a therapist on your phone or computer from the comfort of your own space. Sessions are 55 minutes long. The duration of therapy is decided on by you and your therapist based on your goals.

  • Assessments will take place in-person at the Edina office location and virtually.